QuickBooks has been proven as the best-suited software for small business startups as it is very easy to use and has all the required features available. It is also affordable and easily accessible in comparison to other business accounting software but like every software QuickBooks also faces plenty of errors. This blog will focus on one of QuickBooks Errors- QuickBooks Error 6190. This error can come up when multiple users try to access the QuickBooks Company File in single user mode.

If you don’t want to read the full blog about QuickBooks Error 6190 and require a quick fix, contact our service providers at 1.800.579.0391 for the most efficient assistance regarding your problem


Error 6190 usually occurs when more than one user tries to access the QB Company File in single user mode, which can also result in loss of data. Corruption in the Transaction Log File (TLG) and QuickBooks Company File (QCF) can cause this error too. The error message goes like this- QuickBooks was unable to open the Company File (path) located on the host computer. Some of the reasons can be as follows-

  • In the QuickBooks TLG file, there is a list of all the changes that may happen in the company file. The TLG file is stored automatically in the company file itself. Discrepancies in both these files can result in QB error 6190.
  • Sometimes users start updating the QB Company File without checking if the Transaction Log File is updated on the system or not. This may lead to error 6190.
  • If there is data damage in the QB Company File or if multiple users try opening the company file in a single user mode.

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Users are advised to go ahead with these methods with utmost attention because if the troubleshooting methods go wrong by any chance, then the output can be very harmful. Also, make sure to backup all your QB data.

Method 1- use the QuickBooks refresher tool.

  • To begin, download the QuickBooks Refresher Tool.
  • Now, double-click the qbrefresherv1.exe file.
  • Using task manager, close all the programs that are running in the background.
  • To reload the QB Application, follow the on-screen instructions.
  • Reopen the QB Company File after you’ve finished and seen if the error is addressed or not.

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Method 2- try resolving the corruption in the QB Company File and Transaction Log File

  • Open QB and search for the folder with QB Company File, On the same computer on which the Company File has been stored.
  • Select Rename by right-clicking on the Company File.
  • Now, rename the appropriate Network Data and Transaction Log File and quit QB.
  • To verify the status of QuickBooks Error 6190, reopen QuickBooks and try to access the Company File again.

We hope that this blog has successfully addressed all the queries of its users regarding the QuickBooks Error 6190 and if the users are still not able to resolve this issue, then they can contact our support team at 1.800.579.0391 for further assistance.

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